Our staff at Maximum Performance Physical Therapy works hard to try to make the transition from the Physician/Practitioner office to our office as smooth as possible. It is our policy to educate patients during their initial call with regards to prescriptions and referrals that might be required by their insurance company prior to their first visit. It is our hope that by doing so we can eliminate confusion and minimize the need for unnecessary or last minute calls to your office for referrals. It is our policy to offer an initial appointment within 48 hours of the patient’s initial call. We begin at 7am and accept our last appointment at 7pm to accommodate your patient’s busy schedules.
It is also our policy to effectively communicate with our referring providers all necessary documentation with regards to patients initial appointments, progress notes before scheduled follow up appointments with the referring practitioner, and discharge status. Additionally, if there are extenuating circumstances that affect the patient’s course of physical therapy, it is our policy to update the referring practitioner immediately. We feel effective communication is an important factor in providing the highest level of care for your patients.
If there are any questions regarding our policies, delivery of care, or feedback from you patients you wish to share, please do not hesitate to contact us!
Laurel Office 301-776-3665
Odenton Office 410-672-8970